How do I remove a user from a property?

Removing a user using the Event Dashboard

Step 1:

   
     
From the Event Dashboard click on the 'View All' option on the 'Users' tile. 8.png

Step 2:

   
     

From the index in the 'Users' area, search for the existing user by placing your cursor at the 'Search' field, and typing part of the name of the user you wish to remove. For this example we will use the user 'Example User' 1.png

The existing users name will display in the search results. Next, click on the 'cogwheel' icon on the far right to edit the user.

2.png

Step 3:

   
     
Your next step will be to remove 'Example User' from your property! Please click on the 'Remove User' button to continue. 3.png

Step 4:

   
     
You will be asked to confirm that you wish to remove this user from the property. Select the 'Yes' option to proceed. 4.png

Step 5:

   
     

Once you have confirmed, you will see the following message appear at the top of the page. 5.png

You have now successfully removed the user from the property, and they will no longer be able to access any events at your property! To return to your property Events index, click on the 'Exit Admin Area' button on the top right of the navigation sidebar.

6.png


Removing a user in the Admin Property Dashboard

Step 1:

   
   

 

Enter your property's Admin Area by selecting the option 'Switch To Admin' from your User Menu 

Step 2:

   
     
Once in the Admin Property Dashboard, select to manage users from either the 'Manage Users' option on the navigation sidebar or clicking on 'Manage' on the Users tile on the main area of the page. manage_users.png

Step 3:

   
     

From the index in the 'Users' area, search for the existing user by placing your cursor at the 'Search field', and typing part of the name of the user you wish to remove. For this example we will use the user 'Example User'. 1.png

The existing users name will display in the search results.  Next, click on the 'cogwheel' icon on the far right to edit the user.

2.png

Step 4:

   
     
Your next step will be to remove 'Example User' from your property! Please click onto 'Remove User' to continue. 3.png

Step 5:

   
     
You will be asked to confirm that you wish to remove this user from the property. Select the 'Yes' option to proceed. 4.png

Step 6:

   
     

Once you have confirmed, you will see the following message appear at the top of the page.

5.png

You have now successfully removed the user from the property, and they will no longer be able to access any events at your property! To return to your property Events index, click on the 'Exit Admin Area' button on the top right of the navigation sidebar.

6.png