Using the Comment Templates feature
What are 'Comment Templates' and how do I use them?
Comment Templates are a feature that allows you to add rapid replies to discussions without having to enter text manually into the comment box. Simply select a reply from the 'selector’ when creating a comment in a discussion thread (you have a choice of standard replies created for the property or your own personal templates) and once selected, the comment box will be populated with the text contained in the template. Once selected, just click on 'Comment' and your comment template will be added to the discussion - it's so easy!
Where can I create or manage my own Comment Templates?
When you are interacting with a property that supports the Comment Templates feature, enter your Home page and select the option 'Comment Templates’ from your dashboard. In this section and you can create, view, edit and delete your own personal templates for use in any discussions you wish to interact with. Once created, your personal templates will be available to use in any discussion you have access to by selecting them from the Comment Template selector (this is displayed in the comment box area). The property may also have a set of 'generic' templates that are available to all users when you are interacting with a discussion - however, these cannot be configured by general users.