Adding and downloading multiple files

What is the 'Add Multiple Files' feature and how do I use it?

You can easily add multiple files by selecting the 'Add Multiple Files' option found on the navigation sidebar when you are interacting within an event. This allows a user to add a number of documents to single or multiple conversation areas they have access to within an event.

This feature has been developed to provide a simple method for users to upload their documents without having to enter conversation areas singularly to upload individual files. To use this feature, simply click on the  cloud icon to select the files you wish to upload from your device. Once selected, you can then rename your files if you desire (by entering a new name into box provided) and also choose which conversation areas you wish them to be added to before selecting the Upload button to proceed.

You can also add multiple documents in this area by 'dragging' the files you wish to upload from your desktop on to the ‘drag and drop’ area provided. Again, you will be asked to select the conversation areas you would like them to added to before the upload begins.

Note that you cannot add multiple files to conversation areas that you have not been granted permission to within your event. In addition to this,  Sensitive Documents areas are also forbidden (for more information on Sensitive Documents, please to refer to the corresponding article that can be found in the Knowledge Base).

What is the 'Download Multiple Files' feature and how do I use it?

By selecting 'Download Multiple Files' option (found on the navigation sidebar when you are in an event), you can view a list of all conversations containing documents that you have access to within your event.

In this area you can search, sort and filter all of your permitted documents within your event as well as select multiple files to be downloaded as a single .zip file if required.

To download a set of files, just click the 'tick' icon displayed adjacent to the file you wish to download. A second click on this icon will remove the file from your current selection of documents to be downloaded. If you wish to select all files currently displayed on the grid, choose the 'Select 20' option - if you wish to add more than those displayed, click the 'Load More...' option found at the bottom of the page to access more documents, followed by the 'Select ...' option to continue.

When you are ready to download, click the green 'Download' button at the top of the grid and you will be returned with a /zip file containing all your selected files. 

PLEASE NOTE: Files added via Dropbox or Google Drive will not be available when interacting with the Download Multiple Files area. In addition to this, Reference Documents and files added to a Sensitive Documents area will also not be available when using this feature!